Impartiality

IMPARTIALITY POLICY

The certification body develops and implements measures to prevent and resolve conflicts of interest that may arise as a result of activities and affect impartiality.

Measures to prevent and resolve conflicts of interest are based on the following principles:

1) notification of the certification body personnel about any alleged, existing or previously existing connection with the applicant for carrying out work to confirm conformity or other circumstances that may lead to a conflict of interest and not ensure the impartial conduct of work;

2) exclusion of personal material or other interests of personnel that may affect the performance of their professional duties;

3) taking measures against any threats to the impartiality of the certification body arising from the actions of other persons, bodies or organizations of which it has become aware;

4) the personnel of the certification body acts impartially and does not allow commercial, financial or other pressure to compromise its activities;

5) personnel report in writing in any form about situations that may involve them or certification bodies in a conflict of interest;

6) the certification body uses this information as input in determining the threat to impartiality due to the activities of such employees and does not involve such personnel in compliance assessment activities until the employees demonstrate the absence of a conflict of interest;

7) the management of the certification body identifies risks associated with violation of the principle of impartiality, including by analyzing relationships with applicants.

Sources of risks are:

- material interest of the organization as a whole and its personnel, related to the fact that the source of income in the provision of services is the funds paid by the customer for the work performed for him;

- personal professional or friendly relations of staff with applicants.

If a risk to impartiality is detected and identified, management takes the necessary measures to eliminate and minimize it.

In order to eliminate risks, the following measures are taken:

- employees of the testing center do not perform work for the product certification body, and vice versa;

- the dependence of the amount of work performed and its positive results on payments to staff is eliminated;

- personnel performing their activities to confirm compliance are obliged to inform the head of the certification bodies about any situations that may lead to a conflict of interest;

- the hired (freelance) employees are not employees of organizations interested in the results of the work to confirm compliance;

- employees included in the staff of certification bodies do not have the right to engage in other activities related to products, services, personnel and management systems applied for confirmation of conformity.

The certification body guarantees:

- independence from the applicant (manufacturer, seller) and consumer, and other influence on the results of work in the field of its accreditation;

- independence from any commercial, financial, administrative or other pressure that could influence the results of work in the field of its accreditation;

- ensuring impartiality of decision-making when carrying out work to confirm the conformity of the declared products.

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